FIFA18

                                                     FIFA18
This football game was released last year in septermber. This year the developers of the game added a new game mode. It is about a player that name is Alex Hunter and you can play with him  in first-person.

The game was developed in Canada.

You can play with  different teams from different leagues like Laliga Santander or Premier League. They added a new system called frosbite which helps a lot the game. The game can be played in multi-player mode.

This year the game has stunning graphics and is more real then never.
The game has between 12-15 songs.

My future predictions

                                              My future predictions


My heart line says that I will be content with the love of my life.

I think that I love my life .

My head line says that I will prefer physical achievements over mental ones.

I think that the second line isn't true because i prefer mental achievements over the physical.

My life line says that I will be vitality.

I think that the third line says the true about.

My fate line says that I will be prone to many changes in life from external force.

I think that the last line says the correct thing about me.

Simple past

                                                        Simple past

Last year a group of teenagers travelled to USA, Washington DC, because they won some tickets to travel there. This was their dream. They visited the most important places of the USA's capital which is Washington.

When they returned  to their country, they wrote their story in their computers, because this were the best holidays for their life.

Writing: An email

                                                          Writing: An email

Hi Marc

I haven't seen you for a long time so I decided to send an e-mail to you.

I am writing to you from USA, LA. Now I live in Los Angeles where I study medicine so I have to do a lot of things and I couldn't call you. I hope you are fine in Spain because the last time when I saw you was in 2012.

I think that the next year I will take the airplane to visit you and other persons that are important for me. Of course, I will  buy for you some small gifts.

I was happy to write 2 you.
See you soon.

Bye.

Role play:Solving problems

                                                      Role play:

Customer: Hello, I'm very angry because yesterday I ordered a netbook but i have a big problem, the display doesn't work. This is the second time when it happens.

Tech support:I'm very sorry, today we will send a technical person to your house to solve the problem and if he cant solve it we will send another one and we can add a discount. Give me your telephone number or your address.

Customer:I live in 30 Greenpark Chicago Illinois and my telephone number is 0151226310. How much time i need to wait?

Tech support: The technician will arrive in 2-3 hours, just be patient please.

Customer:Ok thank you very much for your help

Tech support: Have a nice day goodbye.

Useful Language

                                              Customer complaints


Taking a call: Agafant una trucada

(Name) speaking:Parlar

How can / may I help you? Com et puc ajudar?

Asking to wait: Dir que s'esperi

Hold the line,please: No pengis la trudaca

Just a moment,please:Espera't un moment si us plau.

Asking for personal details :Preguntar per informacio personal

Can i have your name?:Puc saber el teu nom?

Can I have your adress? Puc saber la teva adreça?

Asking for information: Preguntar per informacion

What seems to be the problem? Quin tipus de problema tens

Complaining Queixes
I'm afraidit doesn't work properly. Estic preocupat de que no funcioni aviat

I guess the product is faulty. Jo penso que el producte es defectuos.

I'd like to change / return the item M'agradarie cambiar / tornar l'objecte.

I'd like to have a refund: M'agradarie que em tornesiu els diners

Apologizing Disculpar-se

I'm sorry to hear that: Em sap greu sentir aixo

Sorry, but that's our return policy: Perdo pero aixi es la nostra politica

Thank you for being so patient. Gracies per ser pacient

PC COMPANY